Privacy Policy
Last updated: May 2026
Groupe Batira ('we', 'our company') is committed to protecting the personal information you share with us, in accordance with Law 25 and best privacy practices.
1. Information collected
We collect only the information necessary to provide our services: name, phone number, email address, postal code, description of the project or emergency situation. This information is provided voluntarily through our contact form or by phone.
2. Use of information
Your information is used exclusively to: respond to your service request, prepare a quote, communicate project-related information, and provide post-work follow-up. We do not sell, rent, or share your information with third parties, except as required by law or with your explicit consent.
3. Retention
Your information is retained for as long as necessary for the purposes for which it was collected and to meet applicable legal obligations. After this period, information is securely destroyed.
4. Access and correction rights
You may request access to or correction of your personal information by contacting us at info@batira.ca. We will respond to your request within the legally required timeframe.
5. Security measures
We take reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
6. Cookies
This site uses cookies for analytical purposes (Google Analytics 4, with consent). You may refuse non-essential cookies via our consent banner. Cookies essential to site functionality cannot be disabled.
7. Contact
For any questions about this policy or to exercise your rights, contact: info@batira.ca | 438-366-9135.